Introduction
DISCLOEZY is committed to protecting the privacy and confidentiality of the information entrusted to our platform. DISCLOEZY provides secure software designed to help legal professionals request, receive, organize, and review financial disclosure documents as part of legal processes. These documents often contain highly sensitive personal and financial information, and protecting that information is a central responsibility of our organization.
This Privacy Policy explains how DISCLOEZY collects, uses, stores, and protects personal information when individuals interact with our services. It also describes the responsibilities of DISCLOEZY as a technology provider and the rights individuals may have regarding their personal information.
DISCLOEZY is operated by VOOY GROUP CANADA INC., headquartered in Edmonton, Alberta, Canada. Our privacy practices are designed to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws such as the Personal Information Protection Act (PIPA) of Alberta.
By using the DISCLOEZY platform or accessing services provided through it, users acknowledge and consent to the practices described in this Privacy Policy.
Information We Collect
DISCLOEZY collects information that is necessary to provide and operate our services. The type of information collected depends on how individuals interact with the platform and the services being used.
When legal professionals create accounts on the platform, we may collect account registration information such as names, email addresses, firm information, and authentication credentials required to manage user access.
The DISCLOEZY platform is designed to facilitate financial disclosure workflows. As part of this process, lawyers or their clients may upload documents such as financial statements, tax records, bank statements, employment information, and other materials relevant to legal matters. These documents may contain personal and financial information about individuals involved in the legal process.
DISCLOEZY may also collect information when users communicate with our support team, including contact details and information necessary to resolve technical or service-related inquiries.
In addition, certain technical information is collected automatically during normal operation of the platform. This may include IP addresses, login timestamps, device information, browser details, and activity logs that help maintain system security, detect suspicious activity, and improve service performance.
DISCLOEZY limits the collection of personal information to what is reasonably necessary for the operation and security of the platform.
How Information Is Collected
Personal information may be collected directly from users when they register accounts, upload documents, complete forms within the platform, communicate with DISCLOEZY, or access the client portal provided to them by their legal representatives.
Clients of law firms may also provide information when they access the DISCLOEZY client portal through secure links provided by their lawyers in order to upload requested financial documents.
Certain information is collected automatically through the operation of the platform. For example, system activity logs record authentication events, document uploads, document access events, and administrative actions in order to support system monitoring, security oversight, and operational reliability.
In many situations, DISCLOEZY processes information on behalf of law firms that use the platform to collect financial disclosure information from their clients. In these cases, the law firm determines what information is requested and how it is used in the context of legal representation.
How Personal Information Is Used
DISCLOEZY uses personal information only for purposes necessary to provide, maintain, and improve the platform.
These purposes include enabling secure document exchange between legal professionals and their clients, organizing and managing financial disclosure materials, maintaining account authentication and user access, providing technical support, maintaining system security, and improving the reliability and functionality of the platform.
Information may also be used to monitor system performance, detect fraudulent or unauthorized activity, and protect the integrity of the platform and its users.
DISCLOEZY does not sell personal information and does not use client data for marketing or advertising purposes.
Role of DISCLOEZY as a Technology Service Provider
In many cases, DISCLOEZY operates as a technology service provider that processes personal information on behalf of law firms using the platform.
When law firms use DISCLOEZY to request and manage financial disclosure documents, they determine what information is collected and how it is used within the context of legal representation. In these situations, the law firm acts as the organization responsible for the collection and use of the information, while DISCLOEZY processes that information solely to provide the requested services.
DISCLOEZY does not independently determine the legal purposes for which financial disclosure information is collected or used.
Data Security
DISCLOEZY implements a combination of administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, or alteration.
Our security program includes strong encryption practices for data in transit and data at rest, controlled access mechanisms, secure development practices, and monitoring systems designed to detect suspicious activity. These measures help protect the confidentiality and integrity of the documents and information stored within the platform.
DISCLOEZY’s security practices are designed to align with the SOC 2 Trust Services Criteria, a widely recognized framework used to guide security practices for cloud-based applications handling sensitive information.
Data Storage and Infrastructure
DISCLOEZY operates on secure cloud infrastructure designed to provide reliability, redundancy, and strong security protections. Platform data may be stored within secure cloud environments that support Canadian data residency considerations and maintain internationally recognized security certifications.
Our infrastructure providers maintain certifications such as SOC 2 and ISO/IEC 27001, which reflect strong operational, technical, and physical security practices.
Data Retention
DISCLOEZY retains personal information only for as long as necessary to provide services to customers and to comply with applicable legal obligations.
Retention periods may vary depending on the type of information involved and the requirements of the law firm using the platform. When information is no longer required for operational or legal purposes, it is securely deleted or anonymized according to established data management practices.
Disclosure of Information
DISCLOEZY does not disclose personal information to third parties except in limited circumstances necessary to operate the platform or comply with legal obligations.
Certain trusted service providers may assist with platform infrastructure, security monitoring, and technical operations. These providers are required to maintain appropriate confidentiality obligations and security safeguards.
Personal information may also be disclosed where required by law, regulation, or valid court order.
Rights of Individuals
Depending on applicable privacy legislation, individuals may have certain rights regarding their personal information. These rights may include the ability to request access to personal information, request corrections to inaccurate information, or withdraw consent for certain uses of personal information where permitted by law.
Where DISCLOEZY processes personal information on behalf of a law firm, individuals should generally direct privacy-related requests to the law firm responsible for the legal matter.
DISCLOEZY will cooperate with law firms to assist in responding to legitimate privacy requests where appropriate.
Incident Response
DISCLOEZY maintains procedures for identifying, investigating, and responding to potential security incidents involving personal information.
If a breach involving personal information occurs and notification is required under applicable privacy legislation, affected customers and appropriate regulatory authorities will be notified in accordance with Canadian privacy laws.
Updates to This Policy
DISCLOEZY may update this Privacy Policy from time to time to reflect changes in our services, operational practices, security practices, or legal obligations.
When updates are made, the revised policy will be published on this page and the effective date will be updated accordingly. Continued use of the platform after updates are published indicates acceptance of the revised policy.
Contact Information
Questions regarding this Privacy Policy or DISCLOEZY’s privacy practices may be directed to:
DISCLOEZY
VOOY GROUP CANADA INC.
Edmonton, Alberta, Canada
Email: service@discloezy.com
Phone: 587-487-4534